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Helpdesk: +91 70040 25870

(Mon - Sat: 10:00 AM - 7.00 PM)

Sales enquiries and customer

PrintoKart
C-50, Gali no 1, Shashi Garden, Mayur Vihar Phase 1, New Delhi - 110091

How do I place an order?

Will I get a design proof / preview before placing the order?

Should I place an order only via online?

I am placing a re-order and the price seems to be higher than the previous time I ordered?

I have a re-order token but am not able to use it!

Can I place multiple orders for a single product?

Can I share multiple images / designs in an order?

How do I Re-order? Is it possible to re-order with design changes?

How do I upload my design?

What file formats do you guys support?

Why is the page showing an error that my image is larger?

Why do you show square shapes for rounded cards?

Don't you have an option to curve the letters for stamps or rounded stamps?

Why do you have standard color options for all products and not specific for each product?

Why are there no design templates for many products?

I have designed and placed the order but the design is not seen on my order page.

Where do I find my digital proof? How do I approve it?

How do I track my order?

Can I change my delivery address after placing the order?

How long does it take for production and delivery?

Do you have express shipping options?

My order’s timeline has passed but the product is still not delivered.

Can you deliver to multiple addresses?

Where can I find information about the shipment costs?

Can you do a combined delivery of my order?

What payment methods are available?

Payment made but order not placed?

What is the cancellation fee?

What are the EMI options available?

Do you have pay later options? How does SIMPL account work?

How do I get my refund if I cancel an order?